Hide.me Review

hide.me VPN is a zero-logs provider based in Malaysia that boasts strong encryption and has feature-rich apps for Mac, Windows, iOS, and Android. Despite being a highly reliable service with a mind-blowing free subscription plan, their premium subscription is a touch expensive when compared to many competitors. However, where advanced VPN features are concerned, this VPN is extremely well endowed.

Our Score
3.6 / 5
Pricing
$2.43/mo - $12.95/mo
Server Locations
72 countries
Simultaneous connections
10
Jurisdiction
Malaysia
ProPrivacy.com SpeedTest (average)
35.3 Mbps
Available on:
Works with:
Visit Hide.me

0 User Reviews

Leave a Review - Step 1

Your comment has been sent to the queue. It will appear shortly.

Leave a Review - Step 2

Please tell us in more detail about this product

Speed
Customer Service
Unblocking
Country Choices
Ease of Use

Leave a Review - Step 3

Thanks for your review!

Price

Users can opt for the limited free plan, or subscribe for the one month, yearly, or two-year plan. All of those subscriptions come with the same features. No matter which way you look at it, hide.me premium is a bit expensive, but right now, hide.me is offering our readers a three-year subscription (with 3 free months) for $94.95 (that is just $2.43 per month). We also have an exclusive discount for the 2 year plan - $89.99 ($3.74 a month). So be sure to click our link below if you are interested in this service!

Grab hide.me's Discount

hide.me has a free plan that allows up to 10GB per month and 5 locations to choose from. These restrictions aren't ideal for those that are online frequently or wanting to unblock streaming services, but you don't even need to sign up to use the free plan, meaning you can keep your personal details to yourself.

The monthly plan - which costs $12.95  - is the same as other pricey single month plans on the market. ExpressVPN, CyberGhost, and VyprVPN, for example, all cost $12.95. This price seems fair because like those services Hide.Me unblocks sought after streaming services - and it does have an extremely wide range of advanced VPN privacy features. 

A yearly subscription costs $99.95, which is definitely more competitive. But at the equivalent of $8.32 per month, it is still quite expensive. On the other hand, hide.me is extremely competitive with our exclusive 3-year discount; which reduces the cost to just $2.43 per month. Thais makes it a real bargain.

And the firm has now introduced a two-year plan that reduces the cost of the VPN to just $4.99 per month. This is much closer to the average cost of a premium VPN and means that consumers can now opt to use this excellent VPN without paying too much.

We are happy that hide.me has added this subscription plan and strongly recommend users take advantage of this discount if they like this VPN. 

But don't forget that competing VPNs also sometimes have a 2-year plan that reduces their cost even further (to around $3 per month) - so even this "cheap" hide.me plan is slightly overpriced.

Finally, subscribers get a 30-day money-back guarantee to test the service, and we have been assured that the 500 Mb data limit that used to exist has been lifted - so you should be able to test the VPN as much as you like and still get your money back.

Money-back Guarantee

All of our approved VPNs come with a hassle-free money-back guarantee. Should you purchase one of the recommended VPNs via ProPrivacy.com and struggle to get a refund, contact us and we will do our very best to help you get your money back.

Supported Payment Platforms

Visa/MasterCard
Amex
Cryptocurrency
PayPal

Users can pay for a subscription using PayPal, credit or debit cards, iDeal or Wire transfer. hide.me also accepts payment via a range of cryptocurrencies. This allows consumers to pay for the service anonymously if they wish.

Payments are handled on behalf of hide.me by the third-party firm, Cleverbridge AG. This is a positive aspect of the service because it means that hide.me does not have payment records stored anywhere near subscriber information. For those that are interested, Cleverbridge is located in Germany, which is generally considered a good place for data privacy.

Grab hide.me's Discount

Unblock Netflix?

We tested hide.me VPN using the Windows client to see if it would unblock popular streaming services. The good news is that Hide.Me can now unblock Netflix US, Amazon Prime Video, Disney+, hulu, PlayStation Vue, and HBO Now.

This makes Hide.me VPN a great all-rounder, and much better value for money than it used to be.

Features

Port selection
Port forwarding
Simultaneous connections 10
Total servers 1800
Server Locations 72
Router Support
Routers Supported Asus WRT DD-WRT, OpenWRT pfSense Tomato, LibreELEC ("Kodi"), OpenELEC ("Kodi")
Bare metal or virtual servers Bare metal
Torrenting
Split tunneling

hide.me is a service that is feature-rich across its various clients. Here is what you get with a premium subscription:

As you can see, this VPN has some excellent advanced features that some techy users may need. If that is you, Hide.me is definitely worth considering.

Speed and Performance

Connection speeds are a vital component of any VPN, as they will affect what you can do with your VPN on a day-to-day basis. We test hide.me VPN using a scientific server-based speed test method. We test the UK, Hong Kong, US, and Australian servers three times a day. We check for local burst speeds (in the UK) and average download speeds across all those server locations. 

Below, you can see that from March to December 2019, hide.me's download averages were 78.3 Mbps. These are extremely fast connection speeds that put hide.me in range with some of the very best VPNs on the market. These speeds are lightning-fast and mean that the VPN is suitable for all data-intensive tasks such as streaming in HD, gaming, and videoconferencing.

average speed

While this VPN is fast, the reality is that you can get similar speeds from much cheaper VPNs. So unless you are especially enamored with this service, it is possible to get a similar performance at a fraction of the cost. Of course, this service has a lot of extra features and is based in the privacy-friendly country of Malaysia, meaning it could be the right choice for certain people who can justify the extra cost.

Leak tests

IPv6 leak detected?
WebRTC leak detected?
IPv4 leak detected?
ProPrivacy.com SpeedTest (average) 35.3
ProPrivacy.com SpeedTest (max/burst) 248.5

Using ProPrivacy's very own leak testing tool, we checked for IPv4, IPv6, WebRTC, and DNS leaks. Please read our Complete Guide to IP Leaks to understand why a VPN must never leak. 

We tested the macOS client for IPv6 and IPv4 and found no leaks using the most recent Mac client. The very latest version of the hide.me client now has full IPv6 compatibility, which means that it should no longer have any IPv6 issues whatsoever.

Next, we checked Windows using the most recent Windows client. First, we tested for leaks using the office's IPv6 connection. We detected no IP leaks, no WebRTC leaks, and no DNS leaks. The screenshot below shows the Windows leak test results. 

VPN passed proprivacy leak test

These are excellent results that demonstrate this VPN can be trusted for privacy purposes, both on Windows and Mac, without concerns about leaks.

Alternative Choices for You

From $6.67
ProPrivacy.com Score 9.1 out of 10
Visit Site Read review
From $2.81
ProPrivacy.com Score 10 out of 10
Visit Site Read review
From $2.84
ProPrivacy.com Score 9.2 out of 10
Visit Site Read review

Privacy and Security

Self-hosted/Proxied DNS Yes
Kill Switch
Obfuscation (stealth)

hide.me is based in Malaysia. This is a country where the government does not enforce any mandatory data retention directives on VPNs. As a result, it is considered a great place for a VPN to be based. 

hide.me stores no logs about what people do online using its service. Also, bandwidth connection logs are “securely erased every few hours” and those logs are never kept alongside real IP addresses or timestamps.

Tracking bandwidth use on its servers is non-invasive and is not a concern. For this reason, hide.me is indeed a true no-logs VPN. This is as good as it gets, and the zero-logs policy is one of the best things about this service. 

Encryption Implementation

PPTP
L2TP/IPsec
SSTP
IKEv2
OpenVPN
Other protocols SoftEther, WireGuard

hide.me provides OpenVPN encryption on all platforms. Since we last reviewed it, hide.me has stopped providing access to several protocols such as L2TP and PPTP. However, SSTP is still available for those who want to use it.

Overall, this is all great news for hide.me subscribers, because OpenVPN is our recommended protocol for privacy and security. And hide.me uses a strong implementation of OpenVPN with PFS:

  • Control channel: an AES-256-GCM cipher with RSA-8192 handshake encryption. Additional authentication is not required with GCM, but HMAC SHA384 hash authentication is also specified in the encryption suite. Perfect Forward Secrecy (PFS) is provided using a standard Diffie-Hellman Exchange (DHE).

  • Data channel: an AES-256-CBC cipher with HMA SHA-256 hash authentication.

This is an extremely tough OpenVPN implementation thanks to its robust RSA-8192 handshake, which makes encryption with hide.me both secure and future-proof.

It is worth noting that the kill switch is available in the Windows, Mac, and Android clients. This is ideal and means that users can ensure they don't leak on all of those clients. The lack of a kill switch on iOS is not surprising, because this is normal across the VPN industry as a whole (and is generally considered Apple's fault). 

User Experience

hide.me has a user-friendly website, with everything laid out in an easy to navigate menu system. The provider also has accessible FAQs and helpful guides on its website. Subscribing is hassle-free and requires only minimal information (you can use a burner email if you prefer).

The clients are easily available once you sign up, and they install with minimal fuss. I also found the clients incredibly informative, whether you are a paying subscriber or free user, with each working excellently. The introduction of a new message center allows users to get up-to-date information on new features and servers that have been added to the VPN clients. 

We also like the Blog on its website, which provides articles on various VPN, privacy, and online security topics. 

Customer Service

Free trial Yes
Money-back Guarantee
24-hour support
Live chat
Money-back guarantee length 30

hide.me provides a 24/7 live chat, and we found their agents to be generally knowledgeable. However, we cannot say the same when asking techy questions about certain aspects of the service. We asked about obfuscated servers, for instance, and the support agent could not tell us exactly how obfuscation (stealth guard) is implemented. This is slightly frustrating and means that you will need to send in-depth questions via the ticket system.

We asked a few techy questions using the ticket system and found responses to be slow. In addition, we had to press on quite a few times to get the information we wanted. We were left feeling a little disappointed considering the high cost of the service. 

On a more positive note, hide.me has a useful knowledge-base that contains guides for installing the clients and fixing common problems. This is a useful resource that can help most people to get the VPN working correctly. 

Windows client

hide.me's Windows VPN client comes with a kill switch and OpenVPN encryption. For this reason, we consider hide.me to be a Windows-friendly service. With that in mind, many people that require a robust VPN for a single Windows computer may be happy with the cheaper one-device plan. Since we last reviewed hide.me, it has also added a couple of new features to the client: Split Tunneling and a new Firewall feature (that stops you connecting to the internet unless you are connected via hide.me).

We found the Windows client to perform excellently. And because it provides fast speeds, it is ideal for streaming HD video files and doing other data intensive tasks such as gaming and video conferencing.  

During our tests, we discovered no leaks whatsoever when using the Windows client. And, hide.me has now released Chrome and Firefox extensions designed to stop WebRTC leaks. The kill switch did cut my internet even when the app crashed, which is likely because we had the firewall feature switched on. Overall, it is an excellent Windows client that works efficiently, but does not unblock BBC iPlayer.

The new Stealth Guard feature is perfect for people who use BitTorrent clients to download content regularly and ensures that you will never leak any unencrypted traffic to your ISP. It is basically a split tunnelling feature that works in combination with the kill switch to ensure you can never connect to the internet using certain applications, unless the VPN is on.

We also like the addition of Split Tunneling, which will let you connect some of your apps through the VPN while letting others apps surf the web without protection (great if you want to make use of the full speed of your internet connection at times when privacy is not essential, or if certain apps need to seem like they are located in the country you reside in).

Android client

The Android VPN client provides OpenVPN or IKEv2, which are both strong forms of VPN encryption. As on the desktop clients, speeds were fast, which means that this client did great for gaming and streaming in privacy. It good for unblocking content from all around the world and a kill switch is available for added security.

Mac client

hide.me's Mac VPN client is easy to use and nice to look at. And the good news is that it now implements a choice of OpenVPN and SoftEther encryption (for concealing VPN use as regular HTTPS). We found connections to be stable, and we enjoyed using this platform more than Windows. 

A kill switch is available on this platform, which means that this VPN is suitable for P2P downloading and other more sensitive tasks. No leaks were detected when using the newest client.

It is worth mentioning that hide.me has got Chrome and Firefox extensions designed to stop WebRTC leaks. However, we discovered no leaks when using the client anyway and it fully supports IPv6 too.

Hide.me browser extension

iOS

The iOS VPN client is very similar to the Android client, providing a choice of either OpenVPN or IKEv2 encryption. As mentioned, a kill switch is not available on this platform, but this is standard right across the VPN industry and is not something that we can criticize hide.me for.

The availability of OpenVPN in the iOS client (available since February 2020) is a very rare feature, and we must give hide.me a lot of credit for adding this robust encryption protocol to its iOS mobile client.

Other Features

The free plan

If you are interested in the free plan, it is an excellent service that is extremely useful. Users are permitted to download 10GB of data per month, which is much, much better than the vast majority of free VPNs on the market.

Users get a choice of server locations in USA East, USA West, Canada, Netherlands, and Singapore. This is excellent considering it is free.

Previously free users did not get access to all the VPN protocols. However, hide.me has rectified this now, making all the VPN encryption protocols available.

Connection speeds may be a little slower than the paid version, presumably because of server congestion. On the whole, we can recommend the free version of hide.me, which is hard to rival due to its incredible generosity.

Final thoughts

When it comes to Windows and Mac, this VPN does a great job. A kill switch is available on both desktops and on Android, meaning hide.me is suitable for torrenting, and does permit P2P connections on a choice of servers. The fact that hide.me now allows up to 10 simultaneous connections definitely makes the service better value for money.

In our opinion, hide.me is most of interest to consumers who require the rarer VPN features that it provides. If that is you, this VPN certainly has a lot to offer.  It seems fair to say that hide.me is a primarily a privacy-focussed VPN - and for people that want those extra privacy and security features, this is a VPN well worth considering.

Live chat support is 24/7 and most of the time it is excellent. Plus, you do also have the ticket system to rely on if you need to ask a more techy question (and they do have tech guys that seem to be able to help most of the time).

This VPN is lightning fast, which means that it is suitable for doing just about anything you can think of online. It even unblocks the world's most sought after streaming services; which is great.

All in all, we consider this VPN a bit too expensive if purchased with a one-month contract. However, if you commit for two years, it is much more justifiable. At the end of the day, most people will probably be happy with a VPN subscription that costs less. But, if you need a VPN that has unusual and advanced VPN features, this is an amazing option.

Grab hide.me's Discount

Written by: Ray Walsh

Digital privacy expert with 5 years experience testing and reviewing VPNs. He's been quoted in The Express, The Times, The Washington Post, The Register, CNET & many more. 

28 Comments

Eric Dhawan
on January 25, 2019
Reply
What hide.me VPN says, it does it pretty well. Fast speed due to its p2p servers, no logs, easy to setup on any device and OS. What else can be expected from a VPN in its price tag? I think it's great.
longtimeVPNuser
on January 18, 2019
Reply
My experience with hide.me is pretty satisfactory. It does what it says, maybe few connection interruptions time to time but it can happen even with expensive VPNs out there. I would say give free version a try and move to paid version when you are satisfied. They have easy to use desktop client so you can use it on Windows, Mac or any OS.
Redwan
on June 17, 2017
Reply
I have used Hide.me VPN (Both free and Premium Plan). According to my practical experience, I must state that Hide.me's client is one of the easiest and most user-friendly software/app in industry. Speeds of different VPN-server-networks are very stable and good than many other competitors. I found Its client capable of hiding my real IP assigned by my local ISP, of preventing WebRTC IP leak and DNS leak. Its Kill switch works perfectly. I am not sure about its capability of preventing IPv6 leak because my ISP does not support IPv6 traffic. Note that if you randomly install and use many VPN services on your same operating system (for example: Windows 8) of your PC and if your operating system manages to configure firewall to partially disable any proper functionality, you may experience DNS leak, disorder of IPv6 leak protection several times, even your OS may block you from figure it out manually. In this case, if you set up a fresh OS, then might not get such leak or disorder of configuration until your OS causes same thing mentioned above.
JayBull
on May 30, 2017
Reply
Hide.me is like herpes , once you get it you can never get rid of it . It will not uninstall no matter what you do .
Show More Got Something to Say?

Write Your Own Comment

Your comment has been sent to the queue. It will appear shortly.

Your comment has been sent to the queue. It will appear shortly.

Your comment has been sent to the queue. It will appear shortly.

  Your comment has been sent to the queue. It will appear shortly.

We recommend you check out one of these alternatives:

The fastest VPN we test, unblocks everything, with amazing service all round

Longtime top ranked VPN, with great price and speeds

One of the largest VPNs, voted best VPN by Reddit

Strong presence, no-logs policy