VPN Unlimited Review

VPN Unlimited

  • Pricing

    From $2.78 / month
  • Features

    • Netflix
    • Livechat
    • Money-back Guarantee

VPN Unlimited is a US-based service that is generally considered a good all-rounder. Being based in the US is not ideal for a privacy service. However, the VPN keeps no invasive logs - and implements OpenVPN encryption - which should make the VPN secure enough for most people. 

The VPN has a wide choice of servers in 70 countries, which makes it good for unblocking plenty of content worldwide. On the downside, WebRTC leaks on macOS and Windows will need to be plugged manually to make this VPN secure on IPv6. Where speeds are concerned this VPN performs Okay - providing connection speeds that are good enough for streaming in HD.

ProPrivacy.com Score 7.4 out of 10
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Summary

As with other VPN providers, VPN Unlimited have several subscription levels, with benefits and discounts afforded to customers who commit for a longer period of time. A nice thing about VPN Unlimited is that it unblocks popular streaming services such as Netflix US and BBC iPlayer. Also, potential subscribers can test the VPN using the 7-day money back guarantee.

VPN Stats

  • Simultaneous connections 5
  • Countries 70
  • ProPrivacy.com SpeedTest (average) 33.65Mbit/s
  • Jurisdiction USA

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Price

VPN Unlimited has changed its pricing scheme substantially since we last reviewed the service. Originally Keepsolid VPN Unlimited was a cheap VPN with a budget single month plan. Today, it is a service that conforms to athes more standard VPN pricing scheme. 

To be fair VPN Unlimited is still outstanding value if you commit for three years - at just $2.78 per month it can be considered a bargain. However, at the equivalent of $5 per month on the yearly tariff (payable in a single installment of $59.99) and $9.99 for a single month, it is fair to say that VPN Unlimited is an averagely priced VPNs for its bracket.

New since we last reviewed the sevice, VPN Unlimited now permits users to buy a subscription for either five or ten simulataneous devices. Users who want to connect up to 10 devices (families, for example) can pay 14.99 for a single month, $89.99 yearly, or $149.99 for a three year contract.

Users can also opt for a lifetime subscription at a cost of $199 for 5 devices or $299 for 10 devices. However, as is always the case we tend to recomend against lifetime plans because it is impossible to guarantee that the service will akways be available (or that it will continue providing a reliable and trust worthy service in the future).

Supported Payment Platforms

Visa/MasterCard

VPN Unlimited accespts Paypal and credit card payments, as well as Bitcoins for anybody who prefers to pay with added privacy. The VPN also provides a 7-day money back guarantee, which although not the most generous guarantee we have encountered is definitely enough to test the service works.

Does VPN Unlimited unblock Netflix?

VPN Unlimited NordVPN ExpressVPN
Netflix
iPlayer

The good news is that VPN Unlimited is above par when it comes to streaming. If you are looking for a VPN that works with Netflix this service is worth considering. VPN Unlimited can also unblock BBC iPlayer outside the UK, as well as a ton of other services. Access to Hulu is also available, which is great. This VPN will also enable you to unblock Youtube vidoes that are restricted in your region.

Their support agent did tell us that VPN Unlimited users cannot access Netflix UK. However, this isn’t really a problem because it is much better to have access to the US catalog anyway.

When it comes to accessing streaming sites like Putlockers, 123 Movies, etc, this VPN works perfectly and lets you unblock them privately. And, because it provides adequate conection speeds for streaming - you should be able to watch content without sufering from buffering issues. 

Features

VPN Unlimited NordVPN ExpressVPN
Linux

VPN Unlimited provides a well-rounded service in terms of features. Here is what subscribers get:

  • 400+ servers in 70 countries

  • Killswitch (Android, iOS, Windows, and Mac)

  • 5 or 10 simultaneous connections (depending on what you pay)

  • No usage logs policy (and only extremely minimal and non-invasive connection logs)

  • Strong OpenVPN, L2TP/IPSec, and IKEv2 encryption

  • KeepSolid Wise (obfuscation for concealing VPN use and bypassing firewalls)

  • Unblock Netflix, Hulu, and iPlayer

  • P2P Torrenting permitted on selected servers

  • Outstanding iOS app (with OpenVPN and a killswitch)

  • Dedicated IPs (add on feature with an added cost)

  • Live chat support

  • 7-day money back guarantee


Speed and Performance

We test VPN speeds three times a day using our scientific server-based speed testing system. Our dedicated VPN-testing servers check the UK, US, Hong Kong, and Australian servers both for average download speeds and burst (top) speeds. Below you can see VPN Unlimited average download speeds for the last six months. 

VPN Unlimited Speed test

During the last six months, VPN Unlimited apears to have been suffering from some issues. However, while there are faster VPNs on the market (and some that are a little cheaper, too) this isn’t a badly performing VPN. Average download speeds of 22.5 Mbits per second mean it should be good enough for streamig in HD. On the other hand, the VPN appears to have been averaging closer to 15 Mbps since April.

To be fair, we do not get many complaints about this VPN having speed problems, which means that the VPN should perform Okay for most people’s needs. However, if you do have particularly data-intensive requirements you may want to test it using the 7-day money back guarantee (to make sure that you don't experience problems).

Considering the price of this VPN service,  we would tend to advise that there are faster options on the market that will almost certainly perform better for streaming HD content.

IP, DNS, and WebRTC Leaks

We tested this VPN’s desktop clients for IP leaks using the testing website ipleak.net. We detected no IPv4 leaks, IPv4 DNS leaks, or IPv4 WebRTC leaks. 

However, when we tested on an IPv6 connection we detected WebRTC leaks on Windows and Mac. Thus, in order to make this VPN secure on IPV6 connections, you will need to either disable IPv6 altogether or disable WebRTC (either in the browser itself or by using the Easy WebRTC Block extension for Chrome or Firefox). 

Even more concerning, when we tested the Mac client with an IPv6 connection we got straight IPv6 IP leaks in addition to the WebRTC leaks. This is a very problematic leak, and, as a result, you will need to competely disable IPV6 on Mac to use this VPN securely. Failure to do so will mean you are leaking your IP address to the websites and service you use. As a result, it is much harder to recommend this VPN to Mac users. 

Privacy

VPN Unlimited NordVPN ExpressVPN
Kill Switch
Obfuscation (stealth)

VPN Unlimited is based in New York, which may put some people off the VPN provider. The US is generally thought to be a location that is bad for privacy because it is home to the NSA and the CIA. In addition, the US is a location where the authorities can serve tech firms (including VPNs) with a warrant and gag order. 

This means VPN Unlimited could theoretically be forced to begin logging in secret (and even to log on its international servers and send that data back to the US). Although this is a genuine concern that may put some people off the service, we have no reason to believe that VPN Unlimited has actually been forced to do this. So, for most people, the service is likely to provide more than adequate levels of privacy. It really depends on your personal threat model.

Although VPN Unlimited claims to have a zero-log policy on its website, the reality is that it does appear to keep some limited connection logs (bandwidth used). However, it claims not to ever store timestamps with IP addresses, which means that this VPN can be considered extremely close to no-logs, and, more importantly, completely secure.

“We do not keep the logs of the websites our customers visit, we only store the data related to the amount of traffic downloaded by the user. This information is available to be viewed in his account only. Also, it is crucial to point out that every time a customer logs in to VPN Unlimited, the system assigns dynamic IP-addresses. They are not static and there is no way that we can log the exact IP addresses or particular time stamps of VPN Unlimited customers.”

Encryption

VPN Unlimited NordVPN ExpressVPN
PPTP
L2TP/IPsec
SSTP
Other protocols KeepSolid Wise (OpenVPN TCP over port 443)

VPN Unlimited is one of the few VPNs that provides OpenVPN on all four popular platforms. OpenVPN is available natively on iOS, Android, Windows, and Mac OS X. This is great, and means that you can use the VPN securely on any device (as long as you plug the aformentioned leaks). 

We also like that VPN Unlimited does not provide PPTP encryption on any of its platforms. And both L2TP/IPSec and IKEv2 (the other protocols it provides) are known to be secure, which is good news. Here is how OpenVPN encryption is implemented:

  • AES-256-CBC/GCM, SHA1 for HMAC authentication, and an RSA-2048 handshake. 

  • Perfect forward secrecy is provided with Diffie-Hellman (DH) with a 4096-bit key.

The SHA1 authentication is the weakest part of this protocol, but it is still considered secure enough to provide digital privacy for the foreseable future. To conclude, VPN Unlimited's implementation of the OpenVPN protocol is considered secure.

Customer Service

VPN Unlimited NordVPN ExpressVPN
24-hour support
Live chat support
Money-back Guarantee

VPN Unlimited has the choice of either 24/7 live chat support or a ticket system for asking a question via email. We found VPN Unlimited staff to be extremely knowledgeable. In addition, the team was able to contact secondary tech support agents quickly (and during the conversation) in order to provide us with more detailed information.

VPN Unlimited also has an information page on its website, this includes a blog, an FAQ section, and setup guides for getting the VPN going on various platforms. These resources are a great addition to the service, which definitely gets a 5/5 from us for customer support.

User Experience

VPN Unlimited has a website that is easy to navigate and that provides a lot of useful information. Details about how it implements its encryption can be found on the website (though it does make those details slightly confusing by accident). Subscribing to the VPN is also easy, and the software is simple to access and install without any issues. 

One thing we did notice, is that VPN Unlimited has five trackers on its website, including facebook.net, yandex.ru, and google-analytics. Not ideal, but pretty normal nowadays.

Windows app

The Windows VPN client is an excellent app that is fully featured with a killswitch and OpenVPN encryption. In addition, users can connect using the VPN’s proprietary obfuscation protocol KeepSolid Wise (TCP or UDP). This protocol is said to be extremely secure but only “moderate” in terms of performance.

The fact that KeepSolid Wise comes with UDP or TCP implies that it is actually OpenVPN. So we decided to press its support agent who confirmed that it is OpenVPN over port 443 for concealing VPN use as HTTPS. This is what the agent told us:

“Thanks to using the TCP 443 and UDP 443 ports, and with the OpenVPN protocol forming its backbone, it is much more encrypted and becomes extremely difficult to detect and block.”

What is confusing about this is that obfuscated OpenVPN is actually only ever TCP over port 443 (not UDP over port 443 -which would stick out like a sore thumb if the traffic were analyzed). Thus, we are at a loss to understand why VPNUnlimited even have UDP as an option for the KeepWise protocol. They should only realy have TCP and UDP as an option on regular OpenVPN. Thus, if you do intend to use the KeepSolid Wise obfuscation feature - stick to TCP! 

Finally, it is worth noting that OpenVPN TCP over port 443 is not a high-end obfuscation method (such as Stunnel, Xor, or Obfsproxy). Thus, it seems extremely misleading for VPN Unlimited to be giving OpenVPN TCP over port 443 the proprietary name “KeepSolid Wise” - there is nothing proprietary about it. 

Overall, we found this to be a client that works well and has all the important features necessary for gaining digital privacy. Thus, we can recommend this Windows VPN for doing tasks such as Torrenting via P2P. However, it is also worth bearing in mind that VPN Unlimited only permits torrenting on five servers: US-California 1, Canada-Ontario, Romania, Luxembourg, and France. 

Mac OS X app

The Mac VPN app does not differ greatly from its Windows counterpart. OpenVPN encryption is available and users can elect to use OpenVPN TCP over port 443 (KeepSolid Wise protocol) to conceal VPN traffic as regular HTTPS. IKEv2 is also available from within the client.

A killswitch is available in the client, which means that this VPN is good for downloading via BitTorrent. However, as is the case on Windows, Torrenting is only permitted on five server locations. 

We liked the fact that the app showed us the workload percentage on each server; allowing us to pick a server that was suffering from less congestion. 

Sadly, when we tested this VPN on IPv6 connection we suffered straight IPv6 IP leaks as well as IPv6 WebRTC leaks. This is awful and means that you will need to completely disable IPv6 to make this VPN work securely on macOS. 

Android app

The Android VPN app is easy to use and gives users the option to connect using IKEv2, OpenVPN and KeepSolid Wise (OpenVPN TCP over port 443) protocols are also available. In addition, a Killswitch is available on this platform. 

Auto connect on WiFi feature allows people to stay safe as they move around and use public WiFi; this stops them from accidentally connected to an untrusted (and unprotected) WiFi hotspot (such as an evil twin hotspot belonging to a criminal). 

The Trusted Networks feature is available on mobile versions, which allows people to whitelist networks that are known to the user. This is a pretty impressive list of features for a mobile VPN app.

iOS app

The iOS VPN app gives users the choice of IKEv2, OpenVPN, and KeepSolid Wise (TCP and UDP) protocols. This is good, and the inclusion of OpenVPN on iOS is excellent; because it is pretty rare.

Users also get the addition of a feature called Connect on Demand, which is basically a killswitch (but which only works while connected via the IKEv2 protocol). To turn it on follow these steps:

  • Go to your iOS Home screen > Settings > VPN > Tap on a blue info icon of VPN Unlimited profile > enable Connect On Demand. 

Final thoughts

KeepSolid VPN Unlimited is a VPN that is a good all-rounder. Anybody looking for a VPN that is solid in terms of encryption won’t go far wrong with VPN Unlimited, and it is fair to say that it is a well-priced service that can not be considered expensive. However, the VPN's IPv6 leaks are concerning and do mean that Mac users should probably look elsehwere.

This VPN does keep some limited connection logs, including bandwidth use logs. However, those logs are exteremely minimal and do not include IP addresses next to time stamps. This means that the VPN is as close to a no logs VPN as it is possible to get, and we generally consider the service secure in terms of privacy. On the other hand it is based in the US, which depending on your threat model may be enough to put you off the service.

As far as connection speeds are concerned, this VPN is nothing to phone home about. Average downloads over a six month period demonstrate that it is a VPN that will have no problems streaming in HD, which is good. We also really like the fact that this VPN accesses the majority of popular streaming services. However, it is also true that speeds have been slipping more recently, which may become a problem if it persists.

Finally, if you subscribe for three years this VPN becomes extremely cheap, which may suit people on a budget. The lifetime subscription plans are also interesting - and even if the VPN stays in business for just 5 years more; you would end up saving some money.  However, we would probably recommend against commiting for such a long period of time, because there are better services at a similar price point - and it is nice to have the option to leave a service if it starts to lose its way. 

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Written by: Ray Walsh

Digital privacy expert with 4+ years experience testing and reviewing VPNs. He's been quoted in The Express, Barrons, the Scottish Herald, ThreatPost, CNET & many more. Ray is currently rated number 1 VPN authority by Agilience.com.

28 Comments

  1. Obfuscator

    on August 6, 2019
    Reply

    At least in the latest Windows version they require you to install their own Root CA, which means they can own your box. They can inspect and temper with any traffic on your machine anytime. Just to let you know.

    1. Douglas Crawford replied to Obfuscator

      on August 12, 2019
      Reply

      Hi Obfuscator. If true, this is bad news (see https://proprivacy.com/guides/root-certificates-explained). But what evidence do you have to support this claim?

  2. Laur

    on August 2, 2019
    Reply

    Hi. Regarding Keepsolid Wise, I think they made a mistake when explaining UDP vs TCP to you. According to the main UI, it uses KeepSolid Wise port 443 for TCP and port 33434 for UDP

  3. Aiman

    on August 7, 2018
    Reply

    Just wondering if there are any improvement in terms of security and privacy.

    1. Ray Walsh replied to Aiman

      on August 8, 2018
      Reply

      As far as I am aware the privacy issues remain with this service.

  4. Enrico

    on May 8, 2018
    Reply

    I've used VPN Unlimited about a year. Speed is good but there have been all kind of privacy issues and there still is. They removed dns firewall which was blocking ads, malware and tracking but also leaking dns. Their Chrome extension leaks dns. Ipv6 is leaking your ISP address if you've ipv6 enabled because VPN Unlimited uses ISP's ipv6 address to open or downloading ipv6 content. This is annoying because Windows 10 (1803) re-enables ipv6 automatically if you have disabled it from adapter. You've to disable ipv6 in system level and this affects to other internet traffic. They are logging - is VPN Unlimited nothing more than a filter to cut off 10 % or more of your internet speed?

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