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TigerVPN operates from the Slovakian capital Bratislava. Slovakia is a great country for a VPN provider to be operating from. This is because the Slovak Constitutional Court recently ruled that any mass surveillance of citizens is unconstitutional. TigerVPN is a well-rounded VPN with the following premium features:
- 300 servers in 42 countries
- 5 simultaneous connections - for yearly subscribers. (Two connections if you pay monthly)
- No usage logs
- Apps for Windows, Mac, iOS, and Android
- free StickyPassword (Premium Plan)
- Shimo VPN Manager (with the yearly plan)
- 500 Mb free trial
- Ticket based support
Speed and Performance
All speed tests were conducted from a location in Central Europe. Servers were tested five times in order to ascertain an average. My average speed without a VPN registered as 70 Mbps on the day of the tests. German, US East coast and UK servers were tested. The German server performed best providing average download speeds of 32 Mbps. Both the UK and US servers averaged out at around 15 Mbps, with the UK slightly faster (probably due to its proximity).
All servers performed well enough for me to stream in HD. However, a drop of 40 to 50 Mbps is a pretty massive - and people with a slower internet connection to start with - may find they are left unable to stream without buffering. Upload speed remained much more stable and dropped by only a small amount compared to my base test. I discovered no IP leaks, DNS leaks, or WebRTC leaks when testing Tiger VPN, which is great news. However, I did not test for IPv6 leaks because I don't have an IPv6 connection at this time.
Pricing and Plans
TigerVPN follows the industry-standard path when it comes to pricing and plans. Customers are able to choose from a 1, 6, or 12-month term contract. There are increasing discounts offered for lengthier commitments. TigerVPN's prices are pretty average. $6.67 per month for the lowest pricing (a yearly subscription) isn't too bad and compares favorably with other VPNs - though, admittedly, it is possible to get something better for less.
The yearly plan gives you up to five simultaneous connections. On the other hand, $11.99 for a one-month subscription is pretty steep, and you only get two connections. TigerVPN offers a free trial for new customers to experiment with the service. The trial is limited to only 500 MB of data and select locations. However, it is a welcome feature for those looking to try before purchasing. Payment options are normal with the regular credit/debit cards and PayPal as options. I was happy to see the possibility of paying in Bitcoin as well. This means an extra degree of anonymity can be achieved.
Privacy and Security
OpenVPN is the default protocol. This offers the most security for users. TigerVPN also gives users the option of switching to L2TP. TigerVPN utilizes industry standard AES-256-CBC encryption with the OpenVPN protocol set as default. Unfortunately, TigerVPN doesn't support Perfect Forward Secrecy, which means that it is likely not safe from the like of the NSA. TigerVPN clearly states that no usage logs are stored. However, some connection details including time stamps and bandwidth are "temporarily stored".
Considering Slovakia has no mandatory data retention laws this is frustrating. Those with high privacy needs will probably frown upon the connection logs and should look elsewhere. However, for the vast majority of people, the connection logs should not be a concern. TigerVPN permits file-sharing and has servers optimized for it. TigerVPN allows P2P torrenting on most servers, although they do ask to refrain from this activity on their US servers. All in all, TigerVPN utilizes pretty decent encryption, although it still falls short of the level of ExpressVPN, for example.
TigerVPN is an Okay VPN that is priced similarly to many other VPNs on the market (if you pay annually). However, it is worth noting that it is possible to get a zero logs VPN that unblocks Netflix US for less. The VPN works well on all the popular platforms, and it has pretty decent customer care. Though, sadly it does not have live chat support like many VPNs in its price range. TigerVPN claims to unblock US Netflix, but in my tests, it failed.
However, it did successfully unblock iPlayer at the time of writing. With some connection logs, no Perfect Forward Secrecy in its encryption suite, and the lack of a killswitch - this VPN is far from being at the pinnacle of VPN privacy. Slowish speeds are also a bit of a concern, and consumers have complained about varying speeds across servers. All taken into account, I must conclude that this VPN is overpriced. Look elsewhere.