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CyberGhost Not Working With Netflix? Troubleshooting Guide

Is your CyberGhost VPN app not working with Netflix? Don’t worry. It happens sometimes, and is usually easily fixed.

In this quick guide, we’ll show you the quickest fixes for issues that prevent CyberGhost from accessing Netflix. And if those don’t work, we’ll give you the best alternative VPNs to switch to. 

How to stream Netflix with CyberGhost

First, we need to ensure you have CyberGhost configured correctly for Netflix. The process is similar for all CyberGhost apps across iOS, Android, Windows, Mac, and other popular devices. 

Here’s what to do:

  1. Sign up for CyberGhost. If you’re a new user, you can use its 45-day money-back guarantee for a risk-free trial run.
  2. Download the app to your device.
  3. Connect to a server in your preferred Netflix country.
  4. Clear your browser cache and cookies (deletes any historical location data). Clear the Netflix app as well.
  5. Sign in to Netflix and enjoy your favorite shows!

If you still can’t connect to Netflix, try a different server in the same country. If that doesn’t work, keep reading for more solutions.

How well does CyberGhost work with Netflix?

Generally, CyberGhost works very well with Netflix, thanks to over 9,000 servers across the globe – many of which are optimized for streaming. It also uses lightweight VPN protocols and the latest software, which ensures a smooth, reliable, fast connection from anywhere. 

Our global test team connected to CyberGhost’s servers in Asia, Europe, and Africa and could stream Netflix in 4K HD with minimal buffering. 

However, unlike many top VPNs, CyberGhost does not use obfuscated servers, which makes it more likely to get caught and blocked by Netflix. This means that you may have to cycle through servers until you find one that still works. 

A few technical issues may also cause CyberGhost to not work with Netflix, which we’ll explore now. 

Why isn’t CyberGhost working with Netflix? 

While CyberGhost is one of the best VPNs available, Netflix is constantly trying to thwart it and sometimes succeeds. 

Every TV show and movie on Netflix is bound by local copyright laws, which dictate where it can (or can’t) be shown. Netflix is legally responsible for adhering to these laws and stopping people outside certain jurisdictions from viewing content. 

For example, you’ve probably seen how much better Netflix US is than any other regional library, with hundreds of movies and shows not accessible from any other country. That’s because US copyright laws restrict Netflix from showing them anywhere else. 

This is why Netflix invests heavily in blocking even the most advanced VPNs, including CyberGhost, usually by identifying servers belonging to VPNs or looking for patterns that suggest VPN usage. 

However, there are also some technical reasons why CyberGhost might not work with Netflix. 

Here’s a brief breakdown of the most common reasons. 

1. Netflix is reading old location data from your browser or device. Your old data will conflict with your current VPN data and cause an error on the Netflix app. 

Solution: Clear your cache and cookies.

2. Netflix has identified and blocked the CyberGhost server you’ve selected. It won’t accept connection requests from that server’s IP address. Luckily, CyberGhost has numerous servers in 90+ countries, and you can switch to another in the location.

Solution: Switch to another server in your desired location.

3. Netflix could use GPS information to establish your location. Mobile apps often log your location using GPS functions, such as when you open Google Maps. There is no way for CyberGhost to hide this data. 

Solution: Use a GPS spoofing app or access Netflix on your mobile device’s browser. 

4. CyberGhost has a software error. This can occur with all software tools and isn’t cause for concern.

Solution: Restart your CyberGhost app or your device.

If none of these solutions has worked, it’s time to look at some CyberGhost alternatives.

The best CyberGhost alternatives for streaming Netflix

If you've tried every technical fix, and CyberGhost still isn't working with Netflix, it could be time to consider an alternative VPN.

We've extensively tested numerous VPNs with Netflix and only found five that offer comparable or superior performance to CyberGhost.

Take a quick look at them below, or read our complete VPN reviews for a detailed evaluation of each VPN's capabilities in terms of streaming, privacy, security, value, and more.

1. ExpressVPN
Editor's Choice | February 2024

ExpressVPN is the best VPN for Netflix.

  • Pricing

    • 12 months + 3 months FREE + Backblaze backup: $6.67/mth
      49% OFF
    • 6 months: $9.99/mth
    • 1 month: $12.95/mth
  • Pros

    • Fastest VPN in the world
    • 3,000+ servers in over 94 countries
    • Industry-best security
    • Works with Netflix and other popular streamers, including Hulu and Amazon Prime Video
    • Works in VPN-restricted countries like China and the UAE
  • Cons

    • Only allows five simultaneous device connections
    • Premium price
    • It doesn’t label servers optimized for streaming
  • Available on

    • Windows
    • macOS
    • iOS
    • Android
    • Linux
  • Unblocks

    • Netflix
    • iPlayer
    • Amazon Prime
    • Hulu
  • Website

It’s lightning-fast, super secure, and can access buffer-free streaming content from anywhere in the world.


ExpressVPN has super-fast servers in 90+ countries, giving you crisp, buffer-free HD streaming and interrupted access to every popular global Netflix library.


It also has the VPN industry's strongest security. As you stream, you’ll be shielded behind 256-bit AES encryption (the same standard used by banks, governments, militaries, and spy agencies), automatic kill-switches that block your internet if your VPN connection is disrupted, DNS/IPv6 leak protection, and much more. 


You can be assured that your data, identity, location, and browsing history will never be compromised, leaked, tracked, or used against you. 


Along with industry-standard cybersecurity tools, ExpressVPN operates RAM-only servers that instantly erase your browsing and location data after each VPN session. It’s HQ’d in the British Virgin Islands, one of the most private places on Earth, and volunteers for regular independent security audits. 


Test ExpressVPN risk-free using its 30-day money-back guarantee.

Surfshark is the best budget VPN in the world.

  • Pricing

    • 24 months + 2 months FREE: $2.3/mth
      83% OFF
    • 12 months: $3.99/mth
      70% OFF
    • 1 month: $12.95/mth
  • Pros

    • Unlimited device connections
    • Over 3,200 servers in 65+ countries
    • Low-cost plans
    • Advanced privacy tools
    • Works with every major streaming site
  • Cons

    • Monthly plans are expensive
    • Servers can be slow
    • Slow customer service
  • Available on

    • Windows
    • macOS
    • iOS
    • Android
    • Linux
  • Unblocks

    • Netflix
    • iPlayer
    • Amazon Prime
    • Hulu
  • Website

It offers unlimited device connections, 3,200+ fast servers, and excellent privacy features.


Surfshark is an affordable yet high-performing VPN that surpasses more expensive competitors.


It works with the most popular Netflix libraries – the US, UK, Germany, Japan, and many more – and delivers buffer-free HD streaming.


What sets Surfshark apart is the ability to connect an unlimited number of devices under one subscription, making it perfect for big families or friend groups. And it's still cheaper than many inferior streaming VPNs. 


But don’t worry, Surfshark hasn’t sacrificed performance or security. 


It’s packed with remarkable privacy features that conceal your location, identity, data, and online activities. Our favorites include the built-in ad blocker, malware detection, and obfuscated servers (they hide the fact you’re using a VPN – excellent for streaming Netflix). 


You can try Surfshark using its 30-day money-back guarantee.

NordVPN is fast, affordable, has a strict no-logs policy, and also works in countries where VPNs are illegal.

  • Pricing

    • 24 months + 3 months FREE: $3.69/mth
      70% OFF
    • 12 months: $4.99/mth
      59% OFF
    • 1 month: $11.99/mth
  • Pros

    • One of the fastest VPNs we’ve tested
    • Over 5,000 servers in 60+ countries
    • Quick 24/7 help desk through live chat, email, and ticketing
    • Excellent value
    • Solid, independently audited security features
  • Cons

    • Switching servers can be slow
  • Available on

    • Windows
    • macOS
    • iOS
    • Android
    • Linux
  • Unblocks

    • Netflix
    • iPlayer
    • Amazon Prime
    • Hulu
  • Website

NordVPN has a vast network of over 5,800 speed-optimized servers in 60+ countries. These are more than capable of delivering bufferless 4K HD streaming in most countries. Its patented NordLynx VPN protocol delivers super-fast, stable connections with average speeds of 55 Mbps (based on our latest tests). This is more than enough for Netflix and other streaming platforms.


NordVPN also has a SmartDNS feature, so you can stream on devices that don’t support VPNs, like game consoles and some smart TVs.


You also benefit from industry-leading security, including military-grade encryption, DNS/IPv6 leak protection, stealth modes, automatic kill-switches, and much more. 


If CyberGhost isn’t working with Netflix, try NordVPN on its 30-day money-back guarantee.

IPVanish delivers consistently fast connections from over 2,000 global servers – including 1,300+ in North America alone.

  • Pricing

    • 24 months: $3.33/mth
      75% OFF
    • 12 months: $3.99/mth
      70% OFF
    • 1 month: $12.99/mth
  • Pros

    • Unlimited device connections
    • Excellent value
    • Lots of US servers
  • Cons

    • Limited unblocking capabilities
    • No browser extensions
    • Refund policy only applies to yearly and two-year plans
  • Available on

    • Windows
    • macOS
    • iOS
    • Android
    • Linux
  • Unblocks

    • Netflix
    • Amazon Prime
    • Hulu
  • Website

With unlimited device connections, and lots of other cool features, IPVanish is an excellent option for families who want to stream content and boost security at the same time. 


Using IPVanish’s US servers, I could stream Netflix buffer-free. There was only a slight impact on my internet connection, and I never had to deal with buffering or video lag. However, IPVanish struggled with Amazon Prime Video, BBC iPlayer, and HBO. If you need to access these streaming sites, you may be better off with a top provider like ExpressVPN or Surfshark. 


IPVanish’s security credentials are remarkable, with 256-bit AES encryption, a DHE-RSA 2,048-bit key exchange, and SHA512 authentication – all of which provide many layers of protection and cloak your data, location, and browsing activities. It also maintains a strict no-logs policy and undergoes regular independent audits. 


IPVanish is based in the US, which is part of the Five Eyes surveillance alliance. While we trust their policies, there are lots of excellent VPNs on this list that are based in more privacy-friendly locations.


IPVanish is excellent value for families, with no limit to your device connections. It works with most streaming sites and delivers reliable speeds. Includes a 30-day money-back guarantee.

PrivateVPN has the smallest server network on this list (200+ around the world).

  • Pricing

    • 36 months: $2/mth
      84% OFF
    • 3 months: $6/mth
      50% OFF
    • 1 month: $9.99/mth
      17% OFF
  • Pros

    • Access every major US streaming and video site
    • Fast enough to steam in HD
    • Easy to setup and use
  • Cons

    • Small global server network
    • Live chat support is not 24/7
  • Available on

    • Windows
    • macOS
    • iOS
    • Android
    • Linux
  • Unblocks

    • Netflix
    • iPlayer
    • Amazon Prime
    • Hulu
  • Website

However, it’s still capable of streaming Netflix from anywhere.


We tested PrivateVPN servers around the world, and they gave us reliable access to numerous streaming platforms – including Netflix. 


Streaming in HD on Netflix was seamless due to PrivateVPN's fast servers; there were no delays, buffering, or disconnects. Even when we connected to servers from far away, PrivateVPN consistently delivered excellent results. 


Comparable in security and privacy to bigger players in the VPN space, PrivateVPN packs the same industry-standard features and tools you'll find in much bigger VPNs: military-grade encryption, an automatic kill-switch, DNS/IP leak protection, and a strict no-logs policy. 


We tested some of these while using PrivateVPN, and every time the necessary protections activated instantly or proved to be running in the background. 


Enabling connections on up to 10 devices with one subscription, PrivateVPN offers exceptional value.


A risk-free trial is available with a 30-day money-back guarantee. 

How we tested CyberGhost and other VPNs with Netflix

We use a long list of strict criteria before recommending any VPN. Here’s a brief sample of what we look at. 

  • Server network: We only recommend VPNs with thousands of servers spread throughout countries around the world. 
  • Connection speeds: We ensure every VPN is fast enough for HD streaming, even if you connect to far-away servers. 
  • Access to content: The top VPNs work with Netflix and other popular streamers, including Amazon Prime Video, Hulu, and BBC iPlayer. 
  • Security: Our favorite VPNs use the latest cybersecurity tools to keep you safe, including 256-bit AES encryption, DNS leak protection, and automatic kill-switches.
  • Privacy: We looked for VPNs that hide your location and identity through a mix of IP address masking, anti-tracking tools, ad blockers, and similar software. 
  • Value: The best VPNs offer simple, affordable plans and generous money-back guarantees. 
  • Ease of use: Just because VPNs are a complicated technology, they don’t have to be difficult to use. Our favorite VPNs are all very beginner-friendly. 
  • Customer support: Look for VPNs that offer 24/7 live support with human agents, video tutorials and troubleshooting, and other support channels. 

Look through our complete VPN review process to see the full list and use it to guide you when choosing a VPN for Netflix – or anything else. 

Do free VPNs work with Netflix?

Most free VPNs don’t work with Netflix because the streamer easily detects their limited servers. 

However, that’s not the only reason we don’t recommend free VPNs. They come with a lot of user experience and security concerns, including: 

1. Free VPNs limit your server locations. Most have servers in two to three countries that quickly get crowded with other free users. 

2. Free VPNs are too slow for Netflix – or anything else. They either can’t deliver fast connections or throttle your connection, so you eventually upgrade to a paid plan. 

3. Free VPNs come bundled with ads. They’re intrusive, irritating, and could be loaded with malware.

4. Free VPNs sell your information to data brokers and advertisers. Your privacy will be compromised, and you can’t be sure what malware and trackers are installed on your device to track you.

5. Free VPNs have been caught hosting malware and hackers on their networks. These could easily end up infecting your devices. 

Plenty of excellent cheap VPNs work with Netflix and don’t compromise your safety or deliver a bad service. 

Save yourself a lot of headaches and stick to them. 

FAQs

Conclusion

CyberGhost is great for streaming international Netflix libraries, but like all VPNs, it can sometimes have issues.

If you're having problems streaming Netflix with CyberGhost, try the solutions we've listed. If they don't work, try one of the best alternative VPNs to CyberGhost for streaming Netflix.

Give ExpressVPN or NordVPN a try first using their 30-day money-back guarantees.

Or read our other VPN reviews to find out which works for you.

Written by: Conor Walsh

Conor is a tech writer with professional paranoia. He's passionate about privacy, and when not writing about it, can be found trying to get far away from his phone and any other technology, enjoying some live music, outdoorsy stuff, or a good (physical) book.

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