All User Reviews

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Jens Meyer
on 2020-07-02 19:48:22.
Overall score: 1
I urge everyone to NOT buy from this company! I spent $500, returned the router to them within days for repair, and have heard NOTHING by way of meaningful information from them for weeks. I have tired phoning (no phone support) and I have sent countless e-mails - their customer service is horrible and I would strongly advise any potential buyer to seek someone closer to home, who will actually answer a phone call or - at the very least- answer e-mails.
Speed
4 out of 5
Customer Service
1 out of 5
Unblocking
4 out of 5
Country Choices
4 out of 5
Ease of Use
1 out of 5
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Carina`
on 2020-06-03 16:34:43.
Overall score: 1
I bought their Linksys WRT3200ACM AC3200 DD-WRT to be able to have a connection that will allow all my devices to connect without having to have the VPN in each of them. After a few months, the router started to block me from connecting to Amazon servers. I can't use IMDb, I can' shop online, I can't connect to my AWS account. Hopefully to me, I kept the old router and I could taste that connecting to the old router with a VPN active in my devices I was able to connect to Amazon without a problem. I contact FlahsRouters support asking them for a solution to resolve the issue with their router and their basic response was to create a second network and set this new network to VPN Off, which will bypass the VPN connection. In conclusion, be aware that if your router from FlashRouters starts blocking you from accessing websites like Amazon, their support team will basically tell you "Too bad" when you ask them for help. Good luck buying a $300 router to be able to safely connect to the internet!

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