An important announcement from Atlas VPN

Ruth C. | March 25, 2024

Dear Atlas VPN community member,

Today, we share a significant update about the journey of Atlas VPN. After extensive deliberation and evaluation of our long-term business strategy, we have made the difficult decision to sunset Atlas VPN on April 24. This decision was not made lightly – it stems from a comprehensive assessment of the evolving cybersecurity landscape and our place in it.

Why is Atlas closing? Atlas VPN was founded with the mission of providing secure, accessible, and user-friendly VPN services. Despite our best efforts and the incredible support of our users, we've encountered insurmountable challenges. These include rapidly advancing technological demands, a highly competitive market, and the escalating costs of providing top-tier services. These factors have led us to conclude that continuing to operate Atlas VPN is not sustainable in the long term.

What happens next? To ensure you continue to use uninterrupted, secure VPN services, we are partnering with our sister company NordVPN. All current Atlas VPN paid subscribers will be transferred to the NordVPN service automatically for the remainder of their subscription period. NordVPN is a leader in the cybersecurity industry, known for its robust security features, extensive server network, and exceptional service quality.

For Atlas VPN users: What you need to know

  • Premium users: Your service will transition to NordVPN – you'll be able to use all the premium features of NordVPN without any additional cost until your current subscription expires. You’ll receive an email from NordVPN with a password creation link. Once you’ve created your password, you’ll be able to log in and set up your NordVPN account. By moving your account to NordVPN, you accept the company’s Terms of Service and Privacy Policy.
  • Premium service with add-ons: NordVPN will honor your existing subscription, including equivalent add-ons, ensuring a seamless transition.
  • Purchases via app stores: If you've subscribed to Atlas VPN through the Google Play or Amazon, your subscription will be managed by the respective store to ensure a smooth transition to NordVPN. If you’ve subscribed through the App Store, you will be refunded for the time remaining on your Premium subscription and your account will be terminated on April 25th.
  • Direct purchases: Subscriptions made directly through Atlas VPN will be transferred to NordVPN. You'll receive detailed instructions on activating your NordVPN subscription.
  • Auto-renewal: On April 24, your service will be transferred to NordVPN until the end of your current subscription period. For users with auto-renewal, this feature will be disabled. NordVPN will provide instructions on how to set up a new subscription if you wish to continue after your current subscription ends.
  • Non-auto-renewal users: On April 24, your service will be transferred to NordVPN until the end of your current subscription period.
  • Feature availability: Most Atlas VPN features will be available on NordVPN. Specific features may vary, but NordVPN offers a comprehensive set of security features that we believe will meet or exceed your expectations.
  • New NordVPN Account: If you’re a paid Atlas VPN subscriber, your user account will be automatically migrated to NordVPN on April 24th. You will receive an email with detailed instructions on how to start using your NordVPN Account.
  • Data Transfer: Minimal data necessary to set up your subscription with NordVPN will be transferred securely. This includes your subscription length and the email address you used to register your account.
  • Opting out: To opt out of using NordVPN’s services contact our support team at [email protected] before April 22, and we  will assist you with the process.
  • Purchasing new subscriptions: New Atlas VPN subscriptions are no longer available. We encourage users to explore NordVPN for their cybersecurity needs.
  • Free service users: The users of Atlas VPN's free service are invited to try NordVPN with attractive discounts.
  • Additional questions: For further inquiries or assistance, please reach out to our support team at [email protected]. We're here to ensure a smooth transition and answer any questions you may have.

In Closing

The end of Atlas VPN marks a significant moment for us, filled with both reflection and gratitude. We want to thank you for your trust, support, and being part of our journey. As we transition to this next chapter with NordVPN, we're confident in its ability to provide you with exceptional service and the utmost security online.

Warmest regards,

The Atlas VPN team


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